You want to return your order ? No worries, just follow this process !

How to return your order

You order on our brand new website, here is the process to follow :

1- Click on the following link to acess to the return form or use the QR code sent by e-mail.

2- Select the article(s) you want to send back, the quantity and the reason why, then, confirm.

3- Print and join the returning document you received by e-mail to the parcel before sending it to the following adress :

NIMA C/O SNDR EVOLUTION
Retours internet
17 rue Thomas Edisson
25000 Besançon
France

Don't forget to check your spams.
Without this document, we will not be able to identify your parcel.

Returning form

Shipping

Your parcel will be sent 24 to 48h afer your order confirmation.
Orders are prepared from Monday to Friday until noon, orders placed after 12 noon on Friday will be shipped the following Monday (excluding bank holidays).
Preparation time and shipping can take longer during hot periods (Holiday, sales...)

Returns

You have a period of 30 days following the reception of your parcel to return a partial or full order.

Unfortunately, returns in relay point and in store are not available for the moment but our teams are working hard to make your return process easier as soon as possible !

Please, send us back your article(s) by shipping with a carrier of your choice to the following adress :

NIMA C/O SNDR EVOLUTION
Retours internet
17 rue Thomas Edisson
25000 Besançon
France

Our quality department will verify that your articles have never been worn or dammaged.

Refunds are made on the method of payment used at the time of purchase (Paypal or credit card), within a maximum of 1 4 days after receipt of your package in our warehouse.